Privacy Policy

effective date: 01/02/2025

At Nanny On The Move we are committed to protecting the privacy of children, parents and guardians who trust us with their care and personal information. This privacy policy outlines how we collect, use, disclose and protect the personal data you share with us when using our childcare services. 

By enrolling your child in our programs or interacting with our services, you agree to the practices described in this policy. 

1. Information We Collect

We collect personal information from parents or guardians as well as the children we care for. The information we collect may include: 

• parent/guardian information: Full name, contact information (phone number, email address, mailing address) emergency contact details and payment information. 
• Childs information: Name, date of birth, medical history, allergies, emergency contact details, health care provider and other relevant  healthy and safety information. 
• Usage Data: Information about how you interact with our website or mobile application (if applicable), including IP addresses, browser types and pages visited. 
• Photographs/Videos: Occasionally, we may take photos or videos of children as part of our program activities. These will only be used for internal purposes or with explicit parental consent. 

2. How We Use Your Information

We use the collected information for the following purposes: 

• To provide childcare services, including managing enrolments, schedules and payments. 
• To communicate with parents/guardians about program updates, events and general information. 
• To ensure the health and safety of your child whilst in our care. 
• To handle emergency situations, including contacting medical professionals if necessary. 
• To comply with legal and regulatory obligations related to childcare and safety. 

3. How We Share Your Information 

We respect your privacy and will not share your personal information except in the following circumstances: 

• Service Providers: We may share your information with trusted third-party service providers who help us manage operations, such as payment processors or administrative support. 
• Legal Compliance: We may disclose personal information if required by law to protect our rights, or to prevent fraud or harm to others. 
• Medical Emergency Services: In the event of an emergency, we may share information with medical professionals or emergency responders as necessary. 
• With Your Consent: We may share your Child's information with your explicit consent (e.g., for participations in events or activities requiring external parties like photographers). 

4. Data Security

We take reasonable measures to protect the personal information we collect. These measures include secure servers, encrypted payment systems, and restricted access to sensitive data. 

However, no systems is completely secure, and we cannot guarantee the absolute security of your personal information. 

5. Your Rights and Choices

as a parent or guardian you have the right to:

• Access the personal information we have on file for your child. 
• Update or correct any inaccuracies in the information. 
• Request the delegation of you or your Child's personal information (where applicable and subject to certain legal obligations). 
• Withdraw consent for any future use of your information (where applicable)

To exercise any of these rights please contact us at nannyonthemove@yahoo.com

6. Retention Of Personal Information

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected , including legal or regulatory requirements. Once this period is expired, we will securely delete or anonymise the information. 

8. Changes To This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you through our usual communication channels (such as email or notices on our website). The updated policy will be effective as of the date posted. 

9. Contact Us 

If you have any questions or concerns about this privacy policy or wish to exercise your rights regarding your personal information, please contact us at:

Nanny On The Move 

email: nannyonthemove@yahoo.com 

contact number: